Alignment & Human Integrity
What We Do and How We Work
Integrity is about doing what you say you’re doing—but get the right idea: Integrity has little to do with what you think, believe, or project. It’s drawn from the perspective of your current and future staff.
Employees’ “Great Resignation” after the pandemic demonstrated how much people had reflected on the tradeoffs they had made in their values for too little in return.
Many younger employees don’t just want a higher salary or the opportunity to work from home. They expect the organizations they work for to faithfully mirror their values, and their work relationships to be much richer than the transactional ones of the traditional workplace. Yet most people higher up in the organizational structure haven’t risen up in workplaces that provided this.
Is your company’s mission something employees feel as something more than words? Does the organization strive to make the lived experience of staff consistent with what it does externally? Is its impact on the people it serves, and in the communities in which it works coherent with, its guiding philosophy?
In a word, do your people experience your mission as applying to them?
We help align what you say your organization is about and how your most important stakeholders—your staff—experience your organization for coherence and experiential integrity.
Interviews and observation are typically where we start. We want to ensure we get and act on first-person perspectives rather than on assumptions, using our expertise in anthropological methods, systems thinking, and experiential design. Our approach is profoundly empathetic with each stakeholder’s point of view as we develop the composite portrait of how your organization’s mission is actually experienced by those in a position to care.
After making sure we’re acting on the key disparities between word and deed, we coach leaders and managers on systems and behaviors that make organizational integrity visible and palpable to everyone—and help you retain the employees you worked so hard to recruit, train, and develop. If you desire, we can also, as experience designers, help you craft what is needed.
Why Us?
Across industries, clients display amazement that we’re able to enter into their world while maintaining the anthropological objectivity needed to capture actionable insights. As one CEO said, “You captured exactly what is going on here!” Others have shown consistent surprise that we weren’t already native to their industry, we “got” them so fully.
From healthcare to manufacturing, we’ve helped clients articulate what has before seemed baked into the system and then coached and designed with them the way forward to organizational social integrity.
Why not share with us the issues you’re dealing with in your organization?